Committed to Security and Your Privacy
It is extremely important to Park Bank to protect customer privacy and ensure data security. We respect your right to keep information private and confidential. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your non-public, personal information. The following statements will assist customers in understanding our approach to information privacy and web site security.

Regarding visitors browsing Park Bank’s website
We will collect and store the name of the domain from which you access the Internet. Park Bank uses this information solely for monitoring the number of visitors to different areas of our web site. We use "cookies" to enable you to use our on-line mortgage applications, and to protect the privacy of your on-line transactions. We collect this information only for on-line applications.

Regarding the collection of personal information to conduct your business
We collect non-public personal information about you from the following sources: 

• Information we receive from you on applications or other forms, such as your name, address, income, assets or accounts you have with us or others 
• Information about your transactions with us, our affiliates, or others, such as payment history or account balance 
• Information we receive from a consumer reporting agency, such as payment history, account balances, creditworthiness, credit score

We collect and retain this information about you in order to better serve your needs and make products and services available to you.

Regarding the disclosure of personal information
We do not disclose any non-public, personal information about our customers or former customers to anyone, except as stated below and as permitted by law. We do not share your account number or access codes with outside companies for purposes of marketing their products or services to you.

There are instances where it is necessary to provide personally identifiable information about customers or former customers to third parties to service or process a product requested by you, for example, companies that provide check printing, credit reports, title insurance companies, bank auditors, accountants, or attorneys. The information furnished to them may include customer name, address, phone number, and social security number. This information is obtained from a customer application for a product or service such as a checking account or mortgage loan. These are companies hired by the bank to support our services and they agree to safeguard your confidential information and must abide by applicable laws.

Park Bank sends its Privacy Notice to customers annually. At the present time, Park Bank does not, sell, give, or rent customer lists (including former customers) to any unrelated company or consumer-reporting agency for their independent use in offering their products or services. However, there may be occasions in the future when Park Bank may choose to disclose non-public, personal customer information such as address, phone number, account balance information to a non-affiliated third party. Before Park Bank makes any such disclosure, you will be notified of the policy change and be provided with a notice that will allow you to request Park Bank not share this information with a third party.

There may be circumstances where Park Bank is legally required to disclose information about you, such as through a court order, subpoena or criminal investigation.

Employee access to customer information
Park Bank employee access to customer information is restricted to business use only and to assist the Bank in maintaining your account. Employees are trained to understand the importance of protecting confidential information and maintaining customer privacy. Employees who misuse, improperly access or disclose confidential information will be subject to disciplinary action.

Regarding sending e-mail to Park Bank
A designated bank representative will answer e-mail within 1-2 business days. We reserve the right to retain any e-mail communications. We may also retain e-mail addresses for the purpose of e-mail marketing. You may request to be placed on a “Do Not Mail” list by including a statement to this effect on any e-mail correspondence. Should you make this request, we will add your name to the “Do Not Mail” list, when we receive express written instructions to do so via e-mail.

Regarding customers accessing accounts using Park Bank’s Online Banking
Park Bank will require that a ‘secure session’ be established using SSL (Secure Socket Layer) encryption technology. Account access is monitored and authenticated at every point. Account access is restricted by confidential user names and passwords. Do not disclose your PIN (personal identification number) to anyone. Do not write your PIN on something others may see. Contact us immediately to change your PIN if you suspect someone has discovered it.

Keeping information accurate
We recognize our responsibility to maintain accurate information. If you believe that your personal information is not correct, please contact Park Bank, 7540 West Capitol Drive, Milwaukee, Wisconsin, 53216. You may also contact us by phone at 414-466-8000. We will investigate the situation and, if necessary, correct inaccurate information as quickly as possible.

Should you have any suggestions or comments please write or call us at the address or phone number set forth above or e-mail us at: info@parkbankonline.com

For more information
Identity Theft and online fraud are the fastest growing crimes in the United States with as many as 9 million Americans becoming victims each year. The Park Bank Fraud and Online Security Center is designed to help you understand what fraud & online security are, and how to protect yourself or business, detect fraud and report it if it were to happen to you or your business. Please visit www.parkbankonline/onlinesecurity.